- Designation : IT and ERP Manager
- Experience : 10+ years of experience in real estate
- Qualification : Bachelor’s or Master’s degree in Information Technology, Computer Science, or related field.
- Gender : Male / Female
- Highrise ERP Management:
- Administer, configure, and optimize Highrise ERP modules including project management, accounting, CRM, procurement, and leasing.
- Collaborate with departments to ensure proper utilization of Highrise features for improved operational efficiency.
- Monitor system performance and manage upgrades, customizations, and bug fixes in coordination with the ERP vendor.
- Train end-users, create documentation, and serve as the primary point of contact for all Highrise ERP-related issues.
- IT Infrastructure Oversight:
- Maintain secure and reliable IT infrastructure including network systems, data storage, backups, and cybersecurity protocols.
- Ensure systems are scalable to meet business growth, with effective disaster recovery and failover mechanisms.
- Project & Vendor Management:
- Lead IT projects including system upgrades, hardware procurement, and digital transformation initiatives.
- Manage relationships with Highrise and other technology vendors, ensuring service levels and contractual compliance.
- Team Leadership:
- Supervise IT support staff and ensure timely resolution of user issues.
- Develop and implement IT policies and standard operating procedures.
- Data Management & Reporting:
- Ensure the integrity and confidentiality of data across all business units.
- Design custom reports and dashboards in Highrise to support real-time decision-making by leadership.